Michael.Mistak.org

Resume

Experience

Optum Accessibility Center of Excellence: Digital Accessibility Engineer / A11Y Evangelist December 2016 - Present

United Health Group Interactive Design Services

Digital Accessibility Manager November 2015 - December 2016

Building the Accessibility Capability within the merged User Experience Design Studio to appropriately serve UXDS’ project portfolio.

Manager, UX Research & Accessibility January 2014 - November 2015

Lead a dedicated group of UX Researchers and Digital Accessibility Professionals committed to understanding our users and assisting our colleagues in crafting experiences that not only map to out clients' business goals, but meet our users' expectations in a way that is accessible to all abilities.

Southfield Office Expansion Business Stakeholder April 2014 - February 2015

  • Directed the design and outfitting of a new Usability Lab.
  • Guided office configuration Subject Matter Expertise.
  • Represented Interactive Design & Strategy in facility related decision making.
  • Coordinated a staged move of Interactive Design & Strategy into their newly completed office suite.

Digital Inclusion, Interaction & Research Specialist July 2012 - January 2014

  • Leading research efforts for subject matter including accessibility / digital inclusion, web development, mobile development and user experience design.
  • Participation in the development of UHG IT mobile development best practices and guidelines.
  • Technical expert for Accessibility.
  • Technical evangelist for Web Standards and Responsive Design.
  • Technical advisor for Mac Web Development Environment.

(Acting) Scrum Master August 2012 - October 2012

  • Temporarily splitting my time between my existing role and this interim Scrum Master role which will allow me to explore Agile Development more fully.

UI Development Manager / Accessibility, Mobile & Tech Platforms Lead August 2011 - July 2012

  • Managing Web UI / Mobile development resources for UHG IT Interactive Development Services.
  • Participation in the development of UHG IT mobile development best practices and guidelines.
  • Technical expert for Accessibility.
  • Technical evangelist for Web Standards and Responsive Design.
  • Technical adviser for Mac Web Development Environment.

Senior Web Portal Design Specialist May 2011 - August 2011

  • Designed application interface mockups.
  • Technical and design support for IT Strategy presentations intended for UHG Executive Leadership.
  • Technical expert for Accessibility.
  • Technical evangelist for Web Standards and Responsive Design.
  • Technical advisor for Mac Web Development Environment.

Ford Motor Company

Interface Developer / Designer June 2006 - May 2011

  • Participation in screen design and creation for key intranet/extranet applications.
  • Led efforts establishing WCAG 2.0 and WAI-ARIA as developing guidelines for Ford Developed Web Applications and Sites.
  • Acted as UI-layer Subject Matter Technical Lead supporting IE8 upgrade effort.
  • Technical Leadership in the execution of DOM Scripting standards that support accessibility initiatives.
  • Technical Leadership in adoption of code validation tools for Web Developer and QC communities.
  • Perform Quality Assurance tasks for HTML / CSS / JavaScript work products.

Graphic Designer (System Designer/Analyst) August 2001 - June 2006

  • Technical Leadership in adoption/execution of current/emerging W3C Standards and Handicap Accessibility Standards.
  • Participation as part of System Designer/Analyst Community of Practice.
  • Participation in design/redesign of key intranet/internet applications.
  • Evaluation of New Web Authoring Tools for Incorporation into Ford’s standard tool set.
  • Participation as part of European Website Accessibility Working Group.

Web Developer / Technical Communication Specialist April 2000 - August 2001

  • Design and Development of custom IT Corporate Communications Solutions.
  • Design, Creation and Support of Organization-wide communication materials.
  • Support and Custom Content Creation for Ford iTek Center Plasma Screen Network.

EDS Corporation: Training Specialist July 1998 - April 2000

Lawrence Technological University: Courseware Developer December 1996 - March 1998

Other Professional Accomplishments

Co-Presenter: World Usability Day at Michigan State University 2006

Presentation: "Ford! Where's My Car?" - The Story of Usability and Vehicle Order Managementn

Transition Team - Wayne County Executive Robert Ficano 2002 - 2003

eGovernment Transition Committee Member

Education

Lawrence Technological University September 1994 - August 1998

Bachelors Degree: Technical Communication

Technical Skills